Help us to help you

Get involved by answering our surveys, on-line, over the phone, by email or post.

Our latest on-line survey and poll, can be found on the right-hand panel of this page.

We use the results from all our customer customer surveys to help us understand when our customers are less satisfied and where we can improve our services.  By you filling in a survey it helps us get a better picture of what we need to do.

Survey results

When you complete a survey or poll on this website, the current results are displayed for you to see. When we finish a survey then we will put the results and outcomes on this website, so that you can see the changes that have been made due to the survey.

Latest results

We have asked you for feedback on what you think of this website. You scored us on average as 6 out of 10 for all questions.  Some people gave the website full marks and others scored it lower.

We have then carried out some more work to find out what tenants think about the site in a face-to-face discussion. Tenants have told us that the site can sometimes be too wordy, too impersonal and uses too much jargon.  Starting with the 'Have your say and get involved' pages here, we have made the pages more inviting, friendly and easier to understand.  Let us know what you think, by filling in the survey on the right-hand side of this page.  Thank you.