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Delivering Excellent Housing Services
Introduction

How to get involved

 

Get involved

 

Why not get involved in Ashfield Homes and the services we deliver?

 

There are lots of people in Ashfield with knowledge and experience of working in their local area.

 

We need your help to make sure that the services we deliver to you are what you want and need. There are lots of ways you can get involved, whether it is sparing a few moments to give us your opinion or you have a desire to attend our annual housing conference. There is something for everyone and your views count.  

 

How much of my time and commitment will it take?

 

That is entirely up to you. Check out the links below for more ways to get involved.  Each one gives you an idea of how much of your time and the level of commitment needed. 

Get involved from the comfort of your own home.
Come and meet us at the Ashfield Show and other local community events.
Contact our Tenant Participation Officer.
Get involved by answering our surveys, on-line, over the phone, by email or post, which help us to make sure we are providing you with the best service we can.
Join us on a twice-yearly walkabout around your area to highlight and deal with areas of concern.
See some pictures of what’s been going on.
Find out about events and meetings that are coming up in Ashfield.
You can claim back expenses when taking part in events and meetings.
FAQ’s for getting involved
Check out the list of agencies that you can apply for funding from.
News, views and events in the latest edition of the magazine for all our tenants.
Join our team of mystery shoppers.
Having read any of our leaflets, magazines, website or other publications, then tell us what you think.
Four tenants sit on our scrutiny panel, which audits services and makes recommendations to Ashfield Homes.
All the tenant & resident groups in Ashfield, with details of what they do, where they meet and how to get involved.
Carry out empty property inspections, check on repairs, do tenant surveys and more...
Our plans for getting tenants involved.
Meets with Ashfield Homes to discuss how we are performing against our aims and objectives.
Come along and join us for workshops, discussions, displays and more at the annual Ashfield Tenants Conference in October.
Consider proposals for improving services, policies and procedures, and consult on Company business as a gateway representative.
Ashfield Homes are able to provide training to help you get involved.
Online Poll
The ’Have your say and get involved’ pages have been updated to make them more friendly and easier to understand. Do you think they do this?
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Online Survey
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Useful Numbers

Housing Services Telephone:
(01623) 608907

Housing Services Appointment
Line: (01623) 608999


Technical Services Telephone:
0800 479 4999 (Freephone)

24 hour Support Centre:
(01623) 608990

 

Textphone/Minicom:
(01623) 608989

 

Emergencies and after hours
Housing Repairs:
0800 479 4999 (freephone)

Emergencies / after hours Ashfield
District Council:
(01623) 550077