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Tracking your repairs

Tracking the progress of your repairs

By registering with our Open Ashfield scheme you can follow the progress of your repair on-line as well as look at other accounts you may have with us.

You can also track the progress of any repair request that you have reported by contacting our Repairs Call Handling Centre on 0800 479 4999 (Freephone) In some circumstances, it may be necessary to forward your details on to one of our Technical Services Officers, who will then contact you with any appropriate information.

Open Ashfield

If you are already registered with the scheme, then please click on the Open Ashfield logo below, to track the progress of your repairs:

Register with Open Ashfield

If you are not yet registered with open Ashfield and would like to track the progress of the repairs you report, please complete and submit the details below. We will then register you with the scheme and write back to you with how to log on. We aim to do this within 5 working days.

* Mandatory fields

Your name *

Your address *

Your e-mail address *

Your telephone number

Your date of birth *

You're National Insurance Number

Please tell us which accounts you want to access by specifying the account reference number against the relevant account type:

Council Tax

Account No

Business Rates

Account No