Before you leave
When giving up your Council tenancy, you should ensure that your rent account is clear. If you have rent arrears, your Housing Management Advisor will contact you during your 4 week notice period to discuss a repayment plan. If you are unable to clear your rent account, we will still expect you to re-pay your rent arrears after you have gone.
If you have rent arrears after you leave
After you have left, if your arrears are not being paid, we will write to you to request payment. If payments are not then made, the case will be referred to a Debt Collection Agency who will write and visit to recover the debt. We will also consider legal action to recover any outstanding rent arrears, including deducting payments from your wages or benefits.
If you owe arrears from a former tenancy, this may prevent you from being re-housed by us or another landlord in the future.
For housing advice
(01623) 608907
To make an appointment with your Housing Advisor
(01623) 608999
0800 952 0193 (freephone)
(line is open 24 hours)
0800 479 4999 (freephone) or 01623 457999
First4Support call centre
(line is open 24 hours)
(01623) 608990
Textphone/minicom
(01623) 608989
Ashfield District Council after hours emergency line
(01623) 550077

