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Delivering Excellent Housing Services
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Pay rent on-line

Pay your rent on-line

 

Click the link below to go to the Ashfield District Council secure payments server.  Here you can not only pay you rent, but a complete range of other payments too:

  • Rent*
  • Heating charge 
  • Contents insurance
  • Garage rent
  • Council Tax
  • National Non Domestic Business Rates
  • Sundry Invoices
  • Council Mortgages
  • Car Park Penalty Charges

* Please be aware that unfortunately, there is no current facility for tenants of Tuntum Housing Association to pay rent on-line.

 

What cards can I use?

 

We are able to accept payment by:

  • Visa credit cards
  • MasterCard
  • DELTA Card
  • JCB Card
  • Electron Card
  • SOLO Card
  • Switch/Maestro Cards

Sorry, but we are not able to accept payment by:

  • American Express
  • Diners Club

How will I know if my payment has been successful?

 

When you have finished entering your card details and confirmed you want to continue with the payment, there will be a short delay while your card details are validated.

 

If your payment is successful, a receipt will be displayed which contains a transaction reference number. Please keep a record of this number. If an error occurs, your payment will not be processed and a message explaining why will be displayed.

 

When will my payment show on Ashfield Homes or Council records?

 

Payments received up until 4.30 pm on any working day (Monday to Friday) will normally be allocated to the account by the next working day. Payments received after this, at weekends, and on Bank Holidays, will normally be allocated to the account by the following working day.

 

Is my information secure?

 

The Council uses a secure server to receive your payment card details. This means your transaction details are put into code, so that they cannot be read by anyone else.

 

ie Make an on-line payment

Useful Numbers

For housing advice

(01623) 608907

 

To make an appointment with your Housing Advisor

(01623) 608999

 

Anti-social behaviour hotline

0800 952 0193 (freephone)

 

Report your repairs

(line is open 24 hours)

0800 479 4999 (freephone)

 

First4Support call centre

(line is open 24 hours)

(01623) 608990

 

Textphone/minicom

(01623) 608989

 

Ashfield District Council after hours emergency line

(01623) 550077