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FAQ

1. How can I find out if my home is on the Major Works Programme ?

2. My home is not on the Major Works Programme, why is this, as I need some repairs carrying out ?

3. Will my rent increase to pay for the Major Works ?

4. Do you install showers as part of the Major Works?

5. I am unable to use the bath, can I have a low level shower tray fitted as part of the Major Works?

6. How long does the work take?

7. How can I identify Ashfield Homes or Construction Partners employees?

8. What is the Decent Homes Standard?

9. What about disturbance to my decorations?

10. Do I have the right to refuse?

11. Can I have my bathroom replaced but not my kitchen, or vice versa?

12. Can I change my mind?

13. Will I have to move out whilst work is taking place?

14. What if I am on holiday or in hospital ?

15. Will I be consulted about the work and given any choice in style and design ?

Improving homes

During the works

How we will consult with you

Improving homes - news

Our construction partner

Our major works programme

Quality products / tenants choice

Reporting defects

Service standards

What is the Decent Homes Standard?

Useful Links

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	Report a repair
	Apply for a home
	View your housing application
	Swappa Homes Scheme

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Ashfield Homes,
Broadway, Brook Street,
Sutton in Ashfield, Notts.
NG17 1AL
Company Reg. No. 4294485

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