A selection of the most frequently asked questions regarding major improvement works.

Explains the standard of service you can expect from us and our Construction Partner, including some before and after photos.

An explanation of the Government’s Decent Homes Standard with a link to the Department for Communities and Local Government’s web site, where further details of the Decent Homes Standard can be obtained.

This page shows you where we have already carried out major works. We will also update this page with our new programmes of work as and when they become available.

Details of how to contact us.
You can download a copy of our Tenants and Residents Major Works Compact, which gives a detailed account of our service agreement with you, including the consultation process.

Details of the products used by Ashfield Homes in improving your home.

This section describes what will happen while we are working in your home, and afterwards when the work has been completed.

Our current Construction Partner is Connaught Partnerships Ltd.

Decent Homes target achieved

How to report a defect.
Emergency Telephone Numbers.

Services for tenants in respect of homes to be demolished.