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Delivering Excellent Housing Services
 
 
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Introduction

Picture of homes - improving homes in Ashfield

Services for tenants in respect of homes to be demolished.
This section describes what will happen while we are working in your home, and afterwards when the work has been completed.
A selection of the most frequently asked questions regarding major improvement works.
Details of how to contact us.
You can download a copy of our Tenants and Residents Major Works Compact, which gives a detailed account of our service agreement with you, including the consultation process.
Our current Construction Partner is Connaught Partnerships Ltd.
This page shows you where we have already carried out major works. We will also update this page with our new programmes of work as and when they become available.
Details of the products used by Ashfield Homes in improving your home.
How to report a defect.
Emergency Telephone Numbers.
Explains the standard of service you can expect from us and our Construction Partner, including some before and after photos.
An explanation of the Government’s Decent Homes Standard with a link to the Department for Communities and Local Government’s web site, where further details of the Decent Homes Standard can be obtained.
Useful Numbers

Housing Services Telephone:
(01623) 608907

Housing Services Appointment
Line: (01623) 608999


Technical Services Telephone:
0800 479 4999 (Freephone)

24 hour Support Centre:
(01623) 608990


Textphone/Minicom:
(01623) 608989

Emergencies and after hours
Housing Repairs:
0800 479 4999 (freephone)

Emergencies / after hours Ashfield
District Council:
(01623) 550077