If you want to make any alterations to your home then this section tells you what you need permission for and how to request permission.

Asbestos in your home

Useful advice on decorating your home.

Advice on what to do in an emergency and who to contact.

We don’t just repair your property. We will give your home a health and safety check each year just to make sure everything is OK.

Details of how you can report repairs to us

If you need some adaptations to your home, this section tells you how to go about your request.

How to find out what is happening to a repair you reported earlier.

For most repairs, you can request a morning or afternoon appointment.

We are responsible for most of the repairs to your home. Find out what they are and how quickly we will do the repairs.

As a tenant, you will have some responsibility to repair some items yourself.

Advice on the Right to Repair.

Advice on what to do if you see someone causing damage to one of our homes.