Pay the easy way - pay by direct debit

More and more tenants are choosing to pay their rent by Direct Debit.  It means that there are no cheques to write, no postage costs, and no queuing at the Cash Office or Post Office, because payments are made for you by your Bank or Building Society. Paying by Direct Debit is by far the cheapest payment method with each payment costing us approximately six pence in administration charges.  Paying this way can therefore save costs, which means that more resources can be diverted into providing front line Housing Services that directly affect you, the tenants.

You can pay your rent by Direct Debit, either:

• Monthly - on the 7th of the month,
• Weekly - on a Monday or a Friday,
• Fortnightly - on a Monday or a Friday.

 More information about paying by Direct Debit

 Download Direct Debit form

Other ways to pay

You can pay your rent by any of the ways below.  If you pay by cheque, please make it payable to Ashfield District Council and write your name and address on the back.  Do not send cash through the post or post any cash through any of our letterboxes.

Severe Weather Conditions

Ashfield Homes recognises that you may not be in a position to get to a cash office when severe weather conditions are in force and therefore, would like to make you aware of all the payment options available.

Open Ashfield is an on-line service for people to make rent payments via the internet. In order to use this method please go to www.ashfield-dc.gov.uk and follow the on screen instruction. Please keep a record of the transaction reference number.

To make a telephone payment by Debit Card (no charge) or Credit Card (1.5% charge) please call your Housing Management Advisor on the following numbers within normal office hours:

• Hucknall Tel: 01623 608903
• Sutton Tel: 01623 608897/608905
• Kirkby Tel: 01623 608910/608905
• Rural Tel: 01623 608910

If outside office hours then please contact our Payment Line on: 01623 457231 - This service is available 24 hours a day, excluding between the times of 17:30 and 17:45.

Alternatively it may be more convenient for you to post a cheque or postal order to pay your rent. If this is an option you prefer, please ensure that you include the rent account number, name and address on the reverse of the cheque or include these details with a Postal Order and make this payable to Ashfield District Council.  PLEASE DO NOT SEND ANY CASH PAYMENTS IN THE POST.

Revenues Payment Line: (01623) 457231 using your debit card or credit card (1.5% charge)

Ashfield District Council cash offices

Post Offices in Ashfield

Pay your rent on-line