Reference: AH297

Closing Date: 19-Sep-08

Salary: £21,937-£23,405 per annum

Description:
Working within the Supported Housing Services Section, this role will be responsible
for pro-actively marketing and promoting the Community Alarms and Support
Centre Service and installing community alarms in the homes of customers.
This challenging new role demands excellent communication skills and the
ability to work on your own initiative. This post includes duties such as delivering
presentations to internal/external organisations, report writing and ensuring that
the Support Centre equipment systems are fully operational.
You will require a relevant qualification and adequate level of experience in
customer service and marketing, knowledge of services available to older people
or special needs/information technology and dealing directly with the public.
You must also have a high degree of IT literacy, excellent office and
administrative skills. In addition, this is a demanding role which will involve a
high degree of skill in dealing with the demands of customers, both face to face
and over the telephone.
The above role may involve visiting residents in their homes, therefore a
full valid driving licence is essential. It will also entail providing cover in the
Support Centre which may include working outside of normal working hours.

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