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Delivering Excellent Housing Services
FAQ
What about disturbance to my decorations?

Where kitchens and bathrooms are replaced, these rooms will be fully decorated.

 

Decoration vouchers will be issued where damage occurs to decoration in other rooms as a consequence of the works. Decoration vouchers can be redeemed at a number of retail outlets across the district. A list of these outlets will be provided to you when you are issued with the decoration vouchers.

 

You can also use the decoration vouchers as payment or part payment to any registered decorator who is willing to accept the decoration vouchers in return for decoration works.

 

Please note that the decoration vouchers must be redeemed within the validity period.

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Useful Numbers

For housing advice

(01623) 608907

 

To make an appointment with your Housing Advisor

(01623) 608999

 

Anti-social behaviour hotline

0800 952 0193 (freephone)

 

Report your repairs

(line is open 24 hours)

0800 479 4999 (freephone)

 

First4Support call centre

(line is open 24 hours)

(01623) 608990

 

Textphone/minicom

(01623) 608989

 

Ashfield District Council after hours emergency line

(01623) 550077