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Delivering Excellent Housing Services
FAQ
Am I eligible?

In view of the demands for this service, we have to prioritise who will receive it. If you fit into one of the following groups, we will give you priority:

 

  • Young People (Under 25)
  • Problems with substance misuse
  • Ex-offenders.

 

However we can also provide support to you if:

 

  • It is your First Tenancy
  • You have Mental Health Problems
  • You are a Teenage Parent
  • You have experienced Domestic Abuse
  • You have Learning Difficulties
  • You are a Young Person Leaving Care

or you have any other vulnerability.

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Useful Numbers

For housing advice

(01623) 608907

 

To make an appointment with your Housing Advisor

(01623) 608999

 

Anti-social behaviour hotline

0800 952 0193 (freephone)

 

Report your repairs

(line is open 24 hours)

0800 479 4999 (freephone)

 

First4Support call centre

(line is open 24 hours)

(01623) 608990

 

Textphone/minicom

(01623) 608989

 

Ashfield District Council after hours emergency line

(01623) 550077