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Delivering Excellent Housing Services
FAQ
I have received a letter about anti-social behaviour – what should I do?

You should contact your Housing Management Advisor immediately to discuss the problem.  They will advise you what should do to put things right, and what will happen if the alleged anti-social behaviour continues.

 

You should stop to think about the impact your actions or the actions of other household members are having on your neighbours.  

 

How to be a considerate neighbour – some simple rules:

  • Discuss with your neighbours, particularly in flats, whether any noise you make can be heard in their home.
  • Keep noise from TVs and stereos at acceptable levels, especially if you have the window open.  Do not position the TV or speakers against your neighbours’ walls and place them on rubber or carpet to deaden the vibration.
  • Turn all music down after 11pm at night and before 7.30am in the morning, or use headphones.
  • If you have a dog, don’t leave it constantly barking in the home or out in the garden.
  • Restrict domestic cleaning or any DIY type activities to reasonable hours.
  • Inform your neighbours in advance if you’re planning a party.  Try to keep disturbances to a minimum and encourage your guests to be equally respectful
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Useful Numbers

For housing advice

(01623) 608907

 

To make an appointment with your Housing Advisor

(01623) 608999

 

Anti-social behaviour hotline

0800 952 0193 (freephone)

 

Report your repairs

(line is open 24 hours)

0800 479 4999 (freephone)

 

First4Support call centre

(line is open 24 hours)

(01623) 608990

 

Textphone/minicom

(01623) 608989

 

Ashfield District Council after hours emergency line

(01623) 550077