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Delivering Excellent Housing Services
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Using this website

How to access our website



Viewing the website


We have designed our website to make our services accessible and easy to use for everyone, no matter which web browser you use and whether or not you have any disabilities. The pages are set out in a consistent layout and all the main navigation buttons appear on every page, making it easier to find what you want.  The site includes:

  • A top panel with quick links that take you straight to the most popular pages, plus a search facility. 
  • The left panel contains all the main navigation, with links to all our services
  • and the right panel contains special features such as surveys, polls, external links and useful contacts. 

Browsealoud


Our website is compatible with popular screen reading software, including Browsealoud, which is free to visitors of this website and can be easily downloaded from the Browsealoud website. 

Go to Browsealoud website  BrowseAloud website
Download a guide to using Browsealoud  Listen to this website using Browsealoud - Guide
 Listen to this website - MP3 Guide
       

Assistive technology

 

You can also improve your viewing experience of the website using your Windows software, keyboard and mouse and web browser.  Click on the ’my web my way’ link below for more details.  

    Go to ’my web - my way’  My web my way - accessibility help


 

Accessibility features

  • Change text size - You can do this using the ’select font size’ at the very top of every page;
  • Tab key - If you have difficulty using a mouse you can move around our site using the tab key on your keyboard;
  • Visual design - The site is designed using colours that give clear contrast between the background and foreground;
  • Alt text - all our images contain an ’alt text’ which describes the images on screen.
  • Access keys - use your keyboard to jump to key pages/features on our site:

     

    Home page - 'h' key

    Quick Links - 'q' key

    News & Events - 'n' key

    Publications - 'p' key

    A-Z of Services - 'a' key

     

    Use of these keys depends on the Internet browser you use:

     

    Firefox: Hold down ALT and SHIFT then the key

    Chrome: Hold down ALT and then the key

    Internet Explorer: Hold down ALT and the key, but then press the RETURN key

Translate this website into other languages

 

You can click on the links underneath the banner on our home page to translate this website into different languages.

  • kliknij na linki pod banner na stronie glównej przetlumaczyc te strone na inne jezyki
  • noklikškiniet uz zem banner musu majas lapu, lai parverstu šo vietni dažadas valodas saites.
  • Farkli dillere, bu web sitesini çevirmek için bizim ana sayfasinda afis altindaki linklere tiklayin.
  • Klicken Sie auf den Link unterhalb des Banners auf unserer Homepage auf dieser Website in verschiedene Sprachen zu übersetzen.
  • Clicca sui link sotto il banner sulla nostra home page per tradurre questo sito in lingue diverse.
  •  

Meeting standards

 

This website has been designed to meet the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) AA-level standard.  The site has been tested and validated against this standard and we strive to improve the accessibility of our website wherever possible.

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External Links
Play this movie to see how we are tackling anti-social behaviour
View this movie to find out more about the Spade Aid initiative
Our services to you on video
Your local council
Find out the latest about the switch to digital
Public services all in one place
See how local public services are performing
Useful Numbers

For housing advice

(01623) 608907

 

To make an appointment with your Housing Advisor

(01623) 608999

 

Anti-social behaviour hotline

0800 952 0193 (freephone)

 

Report your repairs

(line is open 24 hours)

0800 479 4999 (freephone)

 

First4Support call centre

(line is open 24 hours)

(01623) 608990

 

Textphone/minicom

(01623) 608989

 

Ashfield District Council after hours emergency line

(01623) 550077