Business

Delivery plan 2010/2011-2014/2015

This document gives detail of how we will deliver housing services over the next five years.

Human resources & development strategy

How we manage and develop our staff to help deliver excellent services

Community

Anti-poverty strategy

Helping to improve the lives of local tenants & residents most affected by low incomes.

Participation & communication

Tenant participation compact 

How we involve our customers in our services 

Race & equality

Disability equality scheme

Ensuring that our services are accessible to our disabled customers

Race equality scheme

Our commitment to ensuring equality in our service provision.