Our policies

Policy documents

Anti Social Behaviour
How we deal with anti social behaviour and the actions we can take to tackle it....[ full details ]
How we deal with anti social behaviour and the actions we can take to tackle it....[ full details ]

Anti-fraud and corruption
Our commitment to the prevention, detection and investigation of fraud and corruption...[ full details ]
Our commitment to the prevention, detection and investigation of fraud and corruption...[ full details ]

Corporate Debt Policy
How we manage debts....[ full details ]
How we manage debts....[ full details ]

Data Protection Code of Practice
How we work to ensure the protection of data....[ full details ]
How we work to ensure the protection of data....[ full details ]

Document Retention Policy
Setting out how long we keep documents and records....[ full details ]
Setting out how long we keep documents and records....[ full details ]

Fair Play 4 All
The Ashfield Homes policy about equality, diversity and inclusion....[ full details ]
The Ashfield Homes policy about equality, diversity and inclusion....[ full details ]

Fire Safety Policy
Our policy aims at preventing and reducing the risk of fire....[ full details ]
Our policy aims at preventing and reducing the risk of fire....[ full details ]

Health & Safety Policy
How we provide a safe and healthy work place for our employees and customers....[ full details ]
How we provide a safe and healthy work place for our employees and customers....[ full details ]

Racist Incident Policy
Our guide has been produced in consultation with the Race Equality Council....[ full details ]
Our guide has been produced in consultation with the Race Equality Council....[ full details ]

Recruitment & Selection Policy
The processes and procedures we follow to ensure that we recruit fairly and select the best people....[ full details ]
The processes and procedures we follow to ensure that we recruit fairly and select the best people....[ full details ]

Risk management policy
Managing the risks we face....[ full details ]
Managing the risks we face....[ full details ]

Whistleblowing policy
Encouraging our employees to report any aspect of the Company’s work that causes concern....[ full details ]
Encouraging our employees to report any aspect of the Company’s work that causes concern....[ full details ]
How we will consult with you

Tenants & Residents Compact
How we find out your views and how you can become more involved....[ full details ]
How we find out your views and how you can become more involved....[ full details ]
I want to...
Online Poll
External Links
Play this movie to see how we are tackling anti-social behaviour
View this movie to find out more about the Spade Aid initiative
Our services to you on video
Your local council
Find out the latest about the switch to digital
Public services all in one place
Working towards equality
See how local public services are performing
Useful Numbers
For housing advice
(01623) 608907
To make an appointment with your Housing Advisor
(01623) 608999
0800 952 0193 (freephone)
(line is open 24 hours)
0800 479 4999 (freephone)
First4Support call centre
(line is open 24 hours)
(01623) 608990
Textphone/minicom
(01623) 608989
Ashfield District Council after hours emergency line
(01623) 550077

