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A list of key Ashfield Homes publications and documents.
If you wish to obtain a copy of any of the publications below, then please contact the Performance & Business Improvement Manager you can also click any ’Download Publication’ link to see our summary document which gives further detail about all our publications.
If you wish to make specific comment about any of the documents or tell us how we could improve our services - please click here.
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Publication Scheme
Ashfield Homes Publication Scheme...[ full details ] |
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Summary of Ashfield Homes Publications
Summary of Ashfield Homes Publications...[ full details ] |
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Business Plan 2005-2008 and beyond
The Ashfield Homes Business Plan...[ full details ] |
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Delivery Plan
Delivery Plan...[ full details ] |
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Value for Money and Effieciency Statement 2005-2006
This document sets out the approach Ashfield Homes is taking to the delivery of greater Value for Money and Efficiency. ...[ full details ] |
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Anti Social Behaviour Strategy
Anti Social Behaviour Strategy...[ full details ] |
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Anti-poverty strategy
Anti-poverty strategy has been produced to help improve the lives of those tenants and residents who are most affected by poverty and low incomes....[ full details ] |
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Ashfield Homes Procurement Strategy
Ashfield Homes Procurement Strategy 2005-2010 has been produced to ensure that Ashfield Homes Ltd improves local services to customers in affordable ways through better procurement....[ full details ] |
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Asset Management Strategy
Asset Management Strategy...[ full details ] |
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Communications Strategy
Communications Strategy is a fundamental component in how local residents judge the overall image of Ashfield Homes. Getting it right is one of the simplest and most effective ways of improving satisfaction....[ full details ] |
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Community Cohesion Strategy
Ashfield Homes Community Cohesion Strategy lies at the heart of what makes Ashfield a safe and strong community and is therefore a key commitment for the company to work towards....[ full details ] |
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Corporate debt policy
Ashfield Homes Limited collects current tenant and former tenant rent arrears on behalf of Ashfield District Council. These are principally the only debts that we directly collect. Leaseholder charges and repair recharges are collected directly by Ashfield District Council. ...[ full details ] |
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Human Resources Strategy
Ashfield Homes is aiming to become an employer of choice whereby the recruitment and retention of high calibre employees, together with appraisal, training and personal development are crucial for the successful delivery of the company’s business plan....[ full details ] |
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IT Strategy
All our strategies are reviewed on a regular basis. The IT Strategy is to be reviewed shortly. If you have any comments you would like to make please contact k.m.morris@ashfieldhomes.co.uk
...[ full details ] |
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Risk Management Strategy
Risk Management Strategy at Ashfield Homes is all about managing our threats and opportunities, and creating an environment of " No surprises". ...[ full details ] |
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Support for vulnerable applicants and tenants
Ashfield Homes’ strategy for vulnerable people is developed through the recognition that Ashfield has a number of underlying issues that make its community vulnerable, and as such make it more likely to require support mechanisms that assist people....[ full details ] |
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Tenant Participation Strategy
Tenant Participation Strategy is about our tenants working in partnership with Ashfield District Council and Ashfield Homes so that they may take part in and influence decision-making in housing management and improvement policies and services....[ full details ] |
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Anti-social behaviour policy
Anti-social behaviour policy...[ full details ] |
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Corporate debt
Summary for Corporate debt...[ full details ] |
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Document Retention Policy
Document Retention Policy sets out the length of time that records/documents mentioned have to be retained....[ full details ] |
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Equality, Diversity & Inclusion Policy
Equality, Diversity & Inclusion Policy has an additional approach to equalities, emphasising our commitment to valuing diversity and in the workplace and social inclusion within the community. ...[ full details ] |
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Racist Incident Policy
Racist Incident Policy has been produced in consultation with the Race Equality Council and is a guide to use when dealing with reports of Racial Incidents....[ full details ] |
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Equality and Diversity Guidelines for staff
Ashfield Homes being a good, consistent and fair employer affirms that the diversity amongst its staff is highly valued and recognised as a major asset. Within Ashfield Homes there is no place for discrimination or prejudice of any kind....[ full details ] |
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Equality, Diversity and Inclusion good practice
Ashfield Homes Ltd is committed to ensure fair access to all communities and promoting equality and diversity in provision of all its services. ...[ full details ] |
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Gypsies & Travellers Procedures
Gypsies & Travellers Procedures have been written to give Ashfield Homes employees and Board members information about the Gypsy and Travelling communities who may visit the District of Ashfield....[ full details ] |
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Home maintenance guide
Home maintenance guide...[ full details ] |
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Refugees & New Arrivals Procedure
Refugees & New Arrivals Procedure is a new policy.It covers access to housing, quality of housing, service delivery, racial harassment and provides guidance for staff when dealing with asylum seekers/refugees and persons from abroad when they are seeking accommodation and require housing advice. ...[ full details ] |
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Rent Arrears Recovery - guidance notes and procedures
This document outlines our aim to maximise income by offering advice and assistance to tenants who cannot pay their rent and take action against those who will not pay their rent....[ full details ] |
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Translation guide
Translation guide...[ full details ] |
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Annual Complaints Report 2006-07
Annual Complaints Report 2006-07...[ full details ] |
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Ashfield Homes housing report - summer 2005
Summary for Ashfield Homes housing report - summer 2005...[ full details ] |
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Performance Plan 2006-07
Summary of Ashfield Homes Performance...[ full details ] |
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Summer Housing Report 2006
The Summer 2006 housing report...[ full details ] |
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