HomeOur policies
Policy documents
Anti-fraud and corruption
The Company’s commitment to the prevention, detection and investigation of fraud and corruption...[ full details ]
The Company’s commitment to the prevention, detection and investigation of fraud and corruption...[ full details ]
Anti-social Behaviour Policy
How we tackle anti-social behaviour to help make safer communities....[ full details ]
How we tackle anti-social behaviour to help make safer communities....[ full details ]
Corporate Debt Policy
How we manage debts....[ full details ]
How we manage debts....[ full details ]
Data Protection Code of Practice
How we work to ensure the protection of data....[ full details ]
How we work to ensure the protection of data....[ full details ]
Document Retention Policy
Setting out how long we keep documents and records....[ full details ]
Setting out how long we keep documents and records....[ full details ]
Equality, Diversity & Inclusion Policy
We value diversity within our communities and workplace....[ full details ]
We value diversity within our communities and workplace....[ full details ]
Fire Safety Policy
Our policy aims at preventing and reducing the risk of fire....[ full details ]
Our policy aims at preventing and reducing the risk of fire....[ full details ]
Health & Safety Policy
How we provide a safe and healthy work place for our employees and customers....[ full details ]
How we provide a safe and healthy work place for our employees and customers....[ full details ]
Racist Incident Policy
Our guide has been produced in consultation with the Race Equality Council....[ full details ]
Our guide has been produced in consultation with the Race Equality Council....[ full details ]
Recruitment & Selection Policy
The processes and procedures we follow to ensure that we recruit fairly and select the best people....[ full details ]
The processes and procedures we follow to ensure that we recruit fairly and select the best people....[ full details ]
How we will consult with you
Tenants & Residents Compact
How we find out your views and how you can become more involved....[ full details ]
How we find out your views and how you can become more involved....[ full details ]
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Useful Numbers
Housing Services Telephone:
(01623) 608907
Housing Services Appointment
Line: (01623) 608999
Technical Services Telephone:
0800 479 4999 (Freephone)
24 hour Support Centre:
(01623) 608990
