Do you have an idea that could improve our services? 

We welcome ideas from our customers about the way we deliver services and would like to hear from you. Very often it is customers who receive the service who can see that current policies and practices are not working or where changes could bring about improvements to the service.

The Customer Service Improvement Scheme is your chance to tell us what is not working or what you think could be done to improve the service provided to you. We welcome all ideas, including those that will help make our services more cost-effective and efficient.

• Click here to download our service improvement form
• Make your comments on-line using the form below
• Contact us by telephone and request a form which we will send to you
• Call in to one of our offices and pick up a complaints form  

If you do not complete the on-line form, there is a freepost address for returning your complaint to us:   

Freepost RLTC-ZAUU-XZHR

Ashfield Homes Limited

Broadway,

Brook Street,

Sutton-in-Ashfield,

Nottinghamshire,

NG17 1AL    

We aim to respond to your complaint within 5 working days.