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Vision
The vision of Ashfield Homes is: "To ensure present and future customers, service users, and stakeholders of Ashfield Homes enjoy decent housing and a good quality of life in a stable community through the provision of a range of excellent services, which meet their aspirations and which represent value for money".
Aims and Objectives
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Manage the investment in the Council’s housing stock to ensure it meets the Decent Homes Standard.
By providing excellent housing services contribute to the wider regeneration and sustainability of the
communities of Ashfield by entering into partnerships with appropriate organisations.
Facilitate the continuous improvement of tenant services.
Extend the empowerment of tenants in the management of their homes and the services they receive.
Ashfield Homes Ltd will minimise the detrimental effect the organisation has upon the environment. |
Values
- Ashfield Homes Ltd will provide excellent housing services – which represent Best Value, to the tenants of Ashfield District Council and the wider community.
- Ashfield Homes Ltd will strive to create an environment to make it an excellent employer of choice.
- Efficiency, economy, effectiveness, equity and quality will be at the heart of Ashfield Homes Ltd’s performance culture. Underpinning all of this will be what matters to customers.
- Ashfield Homes Ltd will offer fair treatment to all service users regardless of age, race, sex, disability, or sexual orientation.
- Ashfield Homes Ltd will invlove service users to the level and extent they choose at all stages of the decision-making process.
- Employees will work together to deliver the aims of Ashfield Homes Ltd recognising that teamwork is more effective than working alone and in isolation.
- When complaints are received, problems occur and mistakes are made, Ashfield Homes Ltd will investigate quickly, put it right, and learn so it does not happen again.
- Ashfield Homes Ltd will adopt a spirit of openness when making decisions and delivering services.
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